Most massage chairs rely on rollers or airbags. Real Relax’s 2023 Massage Chair relies instead on a unique combination of both, plus “S-track robot hands” that provide kneading pressure from the neck, down the back, and all the way to the waist. Airbags work the shoulders, arms, hips, and feet, while separate rollers massage the bottoms of the feet. The zero-gravity mode extends the chair’s position to be fully reclined.
We were impressed by how well the combination of massage chair technologies worked to provide a relaxing massage. The S-track rollers work surprisingly well in tandem with the full-body airbags in key areas to relieve tension. We also appreciated the one-button zero-gravity mode that takes you to nearly fully reclined in seconds. Real Relax also adds heat to the mix, which elevated the entire experience for us.
The included LCD screen works as a remote to personalize your massage. At first, we thought it seemed like overkill, but many of our testers found it easy and intuitive to use. The built-in Bluetooth speaker can also play music while you’re relaxing, but this is more of a nice-to-have than an essential feature.
Our test panel was universally surprised by the sheer number of features packed into this chair for under $1,000. In our opinion, it’s the most full-featured in this price range, and few other chairs we tested even come close.
Our only gripes were, first, the lack of a decent warranty. One year just isn’t on par with most other massage chair manufacturers, even if you are paying “only” $1,000. Second, when fully expanded in zero-gravity mode, this chair isn’t as effective on taller users over six feet. The rollers and airbags just don’t quite hit the right spots, and our taller testers found the massage awkward, bordering on uncomfortable.
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