Health

Malaysian primary care giant CareClinics partners with HIMSS for digital transformation


CareClinics, a private clinic group in Malaysia, has signed an agreement with HIMSS to advance its digital transformation.

Founded in 2003, the company operates a network of over 100 primary care clinics in the country. 

According to the memorandum of understanding, CareClinics will leverage HIMSS’s digital capacity and maturity frameworks to build a digital health ecosystem that “supports patient-centric care, predictive population health, and a proactive approach to health and wellness for the Malaysian population.”

CareClinics will also gain access to HIMSS’s global network of experts and specialists to support the group in enhancing its adoption of digital technologies.

Additionally, CareClinics will work with HIMSS on education and workforce development initiatives such as curated courses and professional certifications to improve the digital health capacity and competency of its workforce.

THE LARGER TREND

Malaysia’s Ministry of Health is currently pushing for reforms to its healthcare system through digital transformation. A key initiative is the implementation of a national EMR system to realise its vision of “one individual, one record.” 

The government piloted the national EMR project in 2021; this is expected to be completed next year. A full rollout of the national EMR system is targeted for 2026.

Last year in January, the Malaysia Healthcare Travel Council, which is responsible for increasing the country’s medical tourism, began working with HIMSS to promote the digital transformation of hospitals and health facilities nationwide.

ON THE RECORD

“The collaboration between CareClinics and HIMSS represents an exciting leap forward in transforming healthcare, especially in the often-overlooked field of primary care. By integrating global standards from the outset of our EMR development, we aim to set a benchmark for digital healthcare worldwide. This partnership will strengthen data-driven promotive and preventive care, allowing us to predict patient needs and deliver safer, high-quality care. Our shared vision is to build a future where primary care is proactive, personalised, and integral to global health advancements. Together, we are not just improving primary care – we are reimagining it,” said CareClinics CEO Dr Thirunavukarasu Rajoo.

“We are honoured to partner with CareClinics in its digital transformation journey. We are seeing Malaysia take important steps in the digitalisation of its healthcare sector over the past few years, and CareClinics is poised to be an exemplar for healthcare facilities in the country. By optimising the use of technologies to improve processes and outcomes, CareClinics will be able to meaningfully impact the health of its approximately two million patients every year,” Simon Lin, Managing Director, APAC and VP at HIMSS, also commented.

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